If the issue is still unresolved, service may be required.
NOTE: On some models, Wireless and Ethernet adapters can be disabled in the BIOS. Some devices cannot catch signal when located a bit far from the router or.
Make sure the physical wireless switch is on.NOTE: It is important to check BIOS to make sure the Wireless card (and/or Ethernet card) has not been disabled there before performing an FFR or scheduling the computer for service.įollow the below steps to correct the issue:
