Wait until the printer is idle and silent before you continue.ĭisconnect the power cord from the rear of the printer.ĭisconnect the USB cable, if it is connected. The carriage moves to the center of the printer.įigure : Opening the ink cartridge access door Gently grasp the handles on either side of the printer, then raise the ink cartridge access door until it locks into place. Turn on the printer, if it is not on already. These can damage the ink cartridge or the printer. Plug back the power cable straight to a wall outlet without any surge protector and printer.ĭry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)ĭistilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)ĭo not use platen cleaners or alcohol to clean the ink cartridge contacts.With the printer turned on, disconnect the power cord from the rear of the printer.Wait until the printer is idle and silent before you continue.Turn on the printer, if it is not already on.
However, I will need a few details to provide an accurate solution, I would like to help you out with this issue today. For taking an interest in the HP Support Forums! After reading your post I see that you are getting cartridge error on your HP OfficeJet 4655 Printer.